Digital Content Designer

Company Details

JP Morgan's Private Bank


Digital Content Designer

JP Morgan’s Private Bank is looking to add a Digital Content Designer to its internal Wealth Management platform. We are seeking a creative thinker and an excellent communicator with a passion for delivering exceptional experiences to global users. The Digital Content Designer carries the responsibility for maintaining the online presence for key projects including new app features, blogs, roadmaps and video content. The individual would also create templates for the display of app information and ensure that end users have a transparent view of the active work and future plans. This role also requires cross-disciplinary collaboration with Business Analysts, Project Leads, and a variety of Business Stakeholders to track and convey progress globally. This individual would also be tasked to deliver and critique application wireframes and prototypes for new functionality. The User Experience team engages on projects early in the development lifecycle in an effort to bring use cases and business requirements to life. We develop relationships throughout the firm and maintain active communication with global users to properly align designs to their varied needs and expectations.


•Track and publish regular updates to app roadmaps, feature delivery, blogs, promotional content and demonstrations on platform web pages
•Define and implement engaging content templates based on business engagement needs
•Customize the presentation of training materials and app visions
•Create guided screen capture demonstrations of developed applications and prototypes
•Develop intuitive, scalable, and engaging interactions for internal advisors
•Create wireframes and clickable prototypes to illustrate the proposed application flow and functionality and better define application requirements
•Validate designs with end users through usability sessions and deliver targeted quantitative and qualitative feedback to project teams
•Conduct in-person and remote demonstrations to socialize designs, describe functionality and demonstrate workflow


•Bachelor’s degree in Design/Visual Communications or equivalent experience
•2-3 years experience as an web content manager, information architect, interaction designer, experience designer or similar role – specifically for web and mobile
•Experience using WordPress or other similar content managers
•Experience in website copy writing
•Experience creating engaging web content for marketing impact
•Experience creating guided screen capture demonstrations of software content using Camtasia, Captivate, Premiere Pro or comparable tools
•Proficient in Axure RP Pro version 7+
•Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
•Experience with responsive design and knowledge of web design trends
•Experience with both traditional solution delivery methodologies and with rapid, iterative solution delivery methods, such as Agile, a plus
•Excellent communication skills – written and oral – to clearly articulate UX logic and design value while responding to critical assessment
•Financial services experience preferred but not required
•Enjoy multi-tasking in a fast paced, collaborative environment

Things to note

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The firm invites all interested and qualified candidates to apply for employment opportunities.

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