Content Manager

Company Details

Amazon Web Services (AWS) - Cloud Computing Services


Job Description

AWS Security’s Growth Strategies team is looking for a well-rounded and experienced Content Manager who will be a strong customer advocate and a resource closely working with a wide range of writers and topics.
Refined “soft skills” are important in this role because you’ll need to maintain a very high quality bar while encouraging a diverse and largely volunteer group of authors to submit and support content development. You’ll work with product leaders and technical experts on content that ranges from high-level conceptual descriptions to technical deep-dives and “how-to” procedures. You’ll be able to help them all make their content relevant to the AWS audience and feel good about the process of getting there.
This role has a broad charter and your responsibilities reflect that.

You’ll work on both tactical and strategic levels:

  • Perform all levels of edit, with a strong emphasis on developmental editing
  • Stage the content, including some light graphics work, and publish it
  • Create social media posts to promote the content
  • Contribute to process development and continuous improvement
  • Manage your own projects and contribute to the overall project management framework
  • Analyze data and apply your insights to content, processes, and strategic initiatives
  • Develop strategic initiatives, implement them effectively, and be willing to hand them off successfully so you can develop more
  • Work independently with confidence, but with an awareness of and commitment to helping your team succeed

Basic Qualifications

  • Bachelor’s degree in English, journalism, marketing, communications, or a related field
  • Demonstrable experience creating content for both consumer and technical audiences
  • Excellent writing and editing skills
  • HTML, XML, or other markup language

Preferred Qualifications

  • Strong creative and conceptual thinker
  • Comfortable communicating with all levels of an organization
  • Proficient using a CMS and other content creation tools
  • Experience with SEO

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